Timberwick Ember Glow Scented Wax Candle

Any chance that Woodland Walk scent will come back?

Answer Date: 01/18/2022

Hi Jan,

Thanks for your question! We do not have any current plans to make a new item in the Woodland Walk fragrance. However, anything is possible!

Have you tried Warm Rustic Woods? It's very close to the Woodland Walk fragrance. We only have it in melts:
https://candlemart.com/collections/all/warm-rustic-woods

You might also like Lux Velvet Woods:
https://candlemart.com/collections/all/luxurious-velvet-woods

Make sure to subscribe to our emails, we will announce new and any returning products and fragrances through our email and social pages!

Have a great day!

Just want to let you know how much I like this scent. I've been ordering it for a couple of years now on Amazon, but it shows that it's not available. I'm glad that I found it on your website.....just order 2....Amber Glow...... Thank you, Patti Tompkins

ANSWER DATE: 01/04/22

Hi Patricia,

Thanks so much for your message! We are SO happy that you love our Ember Glow fragrance. It's a favorite of mine as well, and our best-selling fragrance! :)

The Ember Glow is back on sale on Amazon if you prefer to shop there in the future. We paused our Amazon listings during the holidays while we were closed. That is why you couldn't find it!

Thanks for your order! It shipped and you will have received emails with order and shipping information. Tracking shows it is scheduled to deliver on Friday.

Have a great day!

You only have 1 Ember Glow candle in stock and I wanted to get 5 to avoid shipping. Can you wave the shipping? Can you let me know when more will be available? Thanks

ANSWER DATE: 04/22/21
Hi Kathy,

Thanks for asking! The Ember Glow candle is back in stock now!

You can purchase 5 or 50 :)

We look forward to serving you!

Cashmere musk candle or aroma beads I haven’t seen it

ANSWER DATE: 1/27/21
Hi Margo,

Thanks for contacting us!

Yes unfortunately the Cashmere candles were all retired and we aren't making any in that fragrance currently. We do still have Arombeads Singles melts.

Here is everything we have in Cashmere Musk:
https://candlemart.com/collections/all/cashmere-musk

We also still have some other fragrances you enjoyed in the past.

Ember Glow:
https://candlemart.com/collections/all/ember-glow

Lux Velvet Woods:
https://candlemart.com/collections/all/luxurious-velvet-woods

Warm Rustic Woods:
https://candlemart.com/collections/all/warm-rustic-woods


Some newer woods and musks you might like to try:
https://candlemart.com/collections/all/forest-retreat

https://candlemart.com/collections/all/cedar-oakwood

https://candlemart.com/collections/all/black-sands

We look forward to serving you again soon!

Received candle fir a gift. How do I know what the fragrance is?

ANSWER DATE: 11/25/20
Hi Janet,

What a wonderful gift! If you received this Ember Glow candle - the fragrance is Ember Glow.

Here is the fragrance description:
Fragrance Notes: Spiced wood, juniper, cinnamon, patchouli and vanilla

Here is everything we have in Ember Glow:
https://candlemart.com/collections/all/ember-glow

Ember Glow is our #1 best selling fragrance!

I hope that helps!

Does the Ember Glow have the aroma of a fireplace?

ANSWER DATE: 11/23/20
Hi Columbia!

Thanks for your question! Yes, I think it smells very much like a campfire! Other people think it smells manly.

Fragrance is a personal experience!
https://candlemart.com/blogs/burning-questions-smoky-answers/fragrance-throw

Here is everything we have in Ember Glow, our #1 best-selling fragrance:
https://candlemart.com/collections/all/ember-glow

I hope you get to try it soon!

If you sign up to receive our emails, you will receive a one-time use $5 off code! Just click the bright pink JOIN button on the bottom of our website, you will get a coupon code for $5 off your first purchase.

Thanks and have a great day!

Are these wonderful candles available for purchase in Canada?

ANSWER DATE: 11/20/20
Hi Audrey!

Thanks for contacting us! We would love to ship to our Canadian fans, but so many of the packages were arriving requiring our customers to pay extra in shipping fees. We have no idea how to prevent that. So instead of angry customers, we just stopped shipping to Canada.

If you are ok with the possibility of paying extra fees upon order arrival, let me know and we can turn on Canada shipping for you to place an order. Please note we can only ship FedEx to Canada.

Thanks and have a great day!

Is the cinnamon strong in this?

ANSWER DATE: 5/6/20
Hi Kodi!

Thanks so much for your question!

My apologies for the delay in reply, we have been overwhelmed with (but thankful for) a sudden surge in orders and we have been struggling to keep up.

Ember Glow is a personal favorite and I don't personally really smell the cinnamon note at all. I'm not really a cinnamon fan.

However, everyone's nose is different! Fragrance is a very personal experience:
https://candlemart.com/blogs/burning-questions-smoky-answers/fragrance-throw

If you would like to try the Ember Glow and another fragrance on the cheap, you can order our free sample duo here:
https://candlemart.com/products/aromabeads-singles-free-sample-scented-wax-melts

Just pay $3 for shipping. In the order notes, please write that you would like Ember Glow as one of the samples and we will do our best!

Ember Glow is our best-selling fragrance, I think you would love it!

Are the timberwick candles made from soy, please?

ANSWER DATE: 5/1/20
Hi Beth!

Thanks for your question!

Our container candles use a proprietary blend of waxes that include soy.

More information here:
https://candlemart.com/blogs/burning-questions-smoky-answers/quality-candles

https://candlemart.com/blogs/burning-questions-smoky-answers/why-choose-us

https://candlemart.com/blogs/burning-questions-smoky-answers/are-candles-safe

We do have a Natural Soy Collection that is made with 100% soy wax here:
https://candlemart.com/collections/natural-soy-candles

That line is retiring this year and being replaced by our new Aromatherapy line: L'Aroma Therapie made with a coconut oil wax blend and fragranced only with essential oils:
https://candlemart.com/collections/laroma-therapie-essential-oil-collection

I hope that answers your question! Have a great day.

Can you notify me when you have more of these in stock? I would like to buy 5 so I don’t have to pay for shipping!

ANSWER DATE: 4/27/20
Hi Lauren!

Thanks for your question! That's totally understandable! :)

We have some more on route from the warehouse already so they should be back in stock tomorrow!

Thanks for being a fan!

May I have my order shipped to another address? Like a gift.

ANSWER DATE: 4/11/20
Hi Mary!

Thanks for your question! We would be delighted to ship an order as a gift to a different address. If you can let us know in the order notes that it is a gift and if you would like the packlist included in the box or not- that would be great!

Each order can only be shipped to one shipping address per the package carrier. Just place a new order for each shipping address and we will be happy to ship those for you. Don't forget to place an order for yourself as well! :)

We love when our items are shared as gifts!

Thanks and take care!

I would like to order candles but I do not see a selection chart. I see colors, but no fragrances.

ANSWER DATE: 3/31/20
Hi Dawn,

Thanks for your question!

From your desktop: on the main menu click on SHOP- then on the next screen there are 4 drop down filters, the one on the far right is fragrance.

On a mobile device: click the 3 lines (hamburger) menu, then choose scented candles or wax melts - then on the next screen there are 4 drop down filters, the one on the far right is fragrance.

I hope that helps! Please let us know if you have any questions!

What is the purpose of burning the candles only half way in the jar. Thank you!

ANSWER DATE: 12/22/19
Hi Marueen!

Thanks for your question! If you candle is only burning half way down and then does not burn anymore, there may be an issue.

Please send us a picture of the candle, please include when and where it was purchased and we will look into it!

More info:
https://candlemart.com/blogs/burning-questions-smoky-answers/how-do-i-burn-a-candle

I hope that helps!

What stores in the Sarasota fl area sell your candles. Also St Pete fl. Thank you

ANSWER DATE: 12/22/19
Hi Maureen!

Thanks for your question! We ship to distribution centers and then the company decides where to ship from there so we don't have end point information.

In Florida I would try your local Publix!

More info:
https://candlemart.com/pages/buy-candlemart-locally

Thanks for being a fan!

Hi Sunny, I purchased a Timberwick Ember Glow with the wood top. The name Ember Glow is not on the label so how do I know that is the correct fragrance. It is a gift for my granddaughter. I also purchased a mini Ember Glow and the label does have the name on it. Thanks for your help!

ANSWER DATE: 11/29/19
Hi Carol!

Thanks for your question! The fragrance name on both candles should be on the bottom label. On the mini candle it should be on the front label.

If it is a brown wax Timberwick- it is definitely Ember Glow fragrance.

You can compare your items with the item images here:
https://candlemart.com/collections/all/ember-glow

I hope that helps!

Happy Holidays!

how much is shipping

ANSWER DATE: 11/20/19
Hi Madison!

Thanks for your question! We offer free shipping on all orders over $49 shipping to the US48 states, everyday!

We also have a shipping rate calculator right on the shopping cart! Just add some products you want to the cart, then go to the your cart and at the bottom of the cart first page- just enter your zip code and get the shipping fee for everything in your cart!

Candles and wax are heavy which makes them expensive to ship. We want to let you know that we do not add any extra fees or charges to our shipping amount. All of our items have the product's physical weight in the system, so as you add the items to the cart, it is totaling the weight. Our website is integrated with USPS, UPS and Fedex and shipping costs come straight from each carrier, based on the weight of the items in your online shopping cart, and the distance they have to travel (the shipping zip code you enter).

If you sign up to receive our emails, you will receive a one-time use $5 off code! Just click the bright pink JOIN button on the bottom of our website, you will get a coupon code for $5 off your first purchase.

Thanks and have a great day!

will you, or do you have the 240z dual wick scented candles on sale like Goose Creek? for $9.99. thanks.

ANSWER DATE: 11/12/19
Hi Charles!

We don't have any 24oz dual wick candles. We don't carry Goose Creek only our own brand of candles- Hanna's and Candlemart. :)

Here is a link to all of our candles with multiple wicks:
https://candlemart.com/collections/multi-wicked-candles

I hope that helps!

My glass jar cracked with a nearly full candle! How can I fix this or save the candle?

ANSWER DATE: 10/19/19
Hi Cat!

Thanks for contacting us! I'm so sorry that happened!

Please email us a picture of the broken candle and let us know when and where you purchased it.

We are happy to help!

Are they soy candles?

ANSWER DATE: 9/30/19
Hi June!

Thanks for your question! Our container candles are made with a proprietary blend of waxes that may include soy.

More info on the blend here:
https://candlemart.com/blogs/burning-questions-smoky-answers/quality-candles

For candles that are 100% soy wax- please check out our Natural Soy line:
https://candlemart.com/collections/natural-soy-candles

You may also be interested in our brand new aromatherapy line made with a coconut oil blend and fragrances with essential oils:
https://candlemart.com/collections/laroma-therapie-essential-oil-collection

I hope that helps!

Do you still have Ember Glow air fresheners? And do you have anything that smells like patchouli?

ANSWER DATE: 5/6/19
Hi Peg!

We will have the air fresheners again soon. We had to pull all the stock for re-labelling.

Enter your email address on your favorite air freshener and we will email you as soon as they are back in stock!

Here is everything we have with a patchouli note:
https://candlemart.com/search?q=patchouli

I hope that helps!

Is there a way you could make an oil scented with Ember Glow or Patchouly for reed diffusers?

ANSWER DATE: 4/4/19
Hi Peg!

I know you are a super fan of the Ember Glow fragrance! Me too! We aren't planning on making any reed diffusers at this time, but we will definitely let the team know of your request!

Thanks so much!

Here is everything we currently have available in our Ember Glow fragrance: https://candlemart.com/collections/all/ember-glow

Thanks for being our customer!

can you show a picture that gives me an idea of scale size of the candle

ANSWER DATE: 3/19/19
Hi Trudy!

Thanks for your interest in our #1 selling candle! This candle with wooden lid measures 3.5"W x 4.5"H.

If you watch the videos included on the item listing, I think they will help with scale of the candle?

https://candlemart.com/products/timberwick-ember-glow-scented-wax-candle

Let us know if not and we can try something different, thanks!

Which is the one that smells like a bonfire?

ANSWER DATE: 12/6/18
Hi Anne! Thanks for your question! Our Ember Glow fragrance is our #1 best selling fragrance and does smell like a campfire! The light crackling of the wood wick add to the fragrance ambiance. Here are all the items we have in our Ember Glow fragrance: https://candlemart.com/collections/all/ember-glow   Ember Glow is my personal favorite! I hope you are able to give it a try! Thanks!

Is cyber Monday free shipping still available?

ANSWER DATE: 11/27/18
Hi Marie! Thanks for your question! Our free shipping on Cyber Monday was available on 11/26/18 only and ended at midnight CST. Perhaps you are in a different time zone?

If you sign up to receive our emails, you will receive a one-time use $5 off code! Just click the bright pink JOIN button on the bottom of our website, you will get a coupon code for $5 off your first purchase.

It makes shipping almost free! 

Don't forget about our $2 melts today here: https://candlemart.com/collections/hannas-sparkle-and-joy-holiday-collection/1-25oz

Thanks!

I have been a recurring customer. But lately they just burn the scent doesn’t exist. I have given excellent reviews previously. The last 2 cases 16 in each case have no scent. I love the candles but, unless the scent returns I won’t wast my $. I buy in bulk and don’t want waste 100.00’s of dollars. Can this issue be fixed? Kimberly Ankrom

ANSWER DATE: 10/18/18
Hi Kimberly!

Thanks for writing us. We really appreciate your business! I'm sorry that you are disappointed in some of the candles you purchased.

Could you look at the bottom of those candles and let us know the batch number of the ones with no scent? This will be a 4-digit code (sometimes printed in red) on the bottom label. 

It will be great info to know if all the candles you experienced without scent were from a different batch as the ones with fragrance?

This is the first report we have received of problems with the Ember Glow fragrance, and it will really help our team to have the batch numbers. 

Do they have no scent on cold throw? Or when burning?

If we have candles here from the same batches we can pull them and do some testing.

Ember Glow is our best-selling fragrance and my personal favorite as well! We understand that you need it! :)

We will be glad to work with you on a postive resolution.

How many fragrances of timberwick candles do you have?

ANSWER DATE: 10/17/18
Hi Jane!

Thanks for your question! We have 14 fragrances in our everyday line and several more fragrances in our seasonal and holiday lines!

Here is a link to all of the items in the Timberwick brand: https://candlemart.com/collections/timberwick-candles-melts

All of the Timberwick candles in our everyday line, in our best-selling gallery jar: https://candlemart.com/collections/timberwick-candles-melts/9-25oz

All of our largest Timberwick candles - 18oz - includes everyday and holiday: https://candlemart.com/collections/timberwick-candles-melts/18oz

My personal favorite - all of the timberwick candles with 2 wicks: https://candlemart.com/collections/timberwick-candles-melts/14-5oz

My personal favorite fragrance is Ember Glow- it's also our best-selling fragrance and P E R F E C T for fall!: https://candlemart.com/collections/timberwick-candles-melts/ember-glow

I hope that gives you some ideas! Let me know if you have any questions, we are happy to help!

Hello I would like to purchase TimberWick candles from you if the wooden wick is centered in the candle..otherwise the candle doesn't burn evenly...

ANSWER DATE: 8/9/18
Hi MaryEllen! Our TimberWick candles have a very high consumption rate, even when the wick is slightly off-center. The wood wick burns hot and can consume a large amount of wax and fragrance oil. If you ever get a candle from us that doesn't burn well, please take a picture and send it to us. This will help our research and improvement of our products. We can then send a replacement candle or work with you for other positive resolution. :) Thanks for asking, we are happy to help!

EDIT 10/30/18: Hi again MaryEllen!
I did a time-lapse burn test of one of our Timberwick Tumblers last week that happened to have an off-center wick and it still consumed 99% of the wax! 

You can see it here: https://candlemart.com/collections/bargain-basement/products/timberwick-ember-glow-scented-wax-tumbler-candle

Just wanted to share :) Thanks!

What type of wax is used in this product?

ANSWER DATE: 11/14/22

Hello Nancy!

Thanks for your question! Our candles and melts are made from a proprietary wax blend including paraffin, vegetable waxes, fragrance oil, dye and stabilizers.

Our blog contains information about our product ingredients. Here are some relevant posts:

https://candlemart.com/blogs/burning-questions-smoky-answers/quality-candles

https://candlemart.com/blogs/burning-questions-smoky-answers/are-candles-safe

https://candlemart.com/blogs/burning-questions-smoky-answers/why-choose-us

https://candlemart.com/blogs/burning-questions-smoky-answers/phthalates-in-candles-and-melts

General ingredients are wax (proprietary blend including paraffin and vegetable), fragrance oil, dye and stabilizers.

None of our products are edible.

Our L'Aroma Therapie collection is fragranced only with essential oils and uses a coconut oil wax blend:
https://candlemart.com/collections/laroma-therapie-essential-oil-collection

I hope that helps, have a great day!

How much is shipping?

ANSWER DATE: 09/26/2022

Hi Bonnie!

Thanks for your question. We offer free shipping on US48 orders over $49 and $5.99 standard shipping on all other US48 orders, everyday!

We look forward to serving you!

Is the ember glow scent the natural wood scent? I had one of those several years ago, but am not sure what it was called.

ANSWER DATE: 09/13/22

Good Morning Delores,

Thanks for your order! Yes, the Ember Glow fragrance is our best-selling fragrance. To many people it smells like wood or campfire. It's a personal favorite!

I see you have some on order! We will ship your order tomorrow or Thursday and we will email you with tracking information as soon as it is shipped.

Thanks for contacting us, I hope you love the Ember Glow as much as I do :)