Pure Fresh Odor Neutralizing Melts Pet
Shipping and Returns
- Orders will be shipped out 2 business days from the time we receive your order (except for holidays). Our business is open Monday through Friday 8am - 4pm. If an order is placed on Friday, Saturday or Sunday; it will be processed and shipped on the following Monday. We will strive to ship every order as quickly as we are able.
- All orders are shipped from our manufacturing warehouse in Fayetteville, Arkansas. Our central location allows most packages we ship to be delivered in about 3 days.
- We usually ship with FedEx or USPS (United States Postal Service).
- *Free Shipping over $49 is only applicable to the continental United States, sometimes also referred to as the lower 48 states. We cannot afford to include the shipping, customs, fees and taxes that are required for shipping outside of that region. (We wish we could! We think everyone should have access to the best candles!)
- We have been shipping breakable candles for decades and take the utmost care in packaging your order. However, breakage can happen, and is out of our control. Please report breakage as soon as it is discovered to firstname.lastname@example.org and include your name and order number. Broken items reported more than 1 week after order delivery may not be replaced. Pictures of broken items will be required.
- Once you place your order, you will receive an email confirmation/receipt of your order. When your order is packaged and ready for the shipping carrier to pick up from our facility, you will receive an email notification which includes a tracking number. The tracking number becomes active once the carrier picks up your package at our facility. You can use that tracking information to follow your package through to delivery. Once the carrier lets us know your package is out for delivery - you will receive an email notification-you should receive your order sometime that day. Once the shipping carrier lets us know they have delivered your package, you will receive your final email notification. Once you have received the delivery notification, please make sure to locate your package right away to deter theft and misplacement.
- RETURNS: As a general rule we do not accept returns as candles are heavy to ship. However, this will be determined on an as needed basis.
We strive to exceed customer expectations and want you to be an extremely happy customer who wants to tell all of your friends and family about us. This is what we strive for; but we realize hard as you try, you can't make everyone happy. ;)
- Sunshine Fresh Pet Odor Neutralizing fragrance: The harmonious fusion of florals, green apples, ozone, and musk
- Melts do not have a wick and are made to be used with a warmer. A great alternative when flames are not allowed or desired. All the fragrance, none of the flame!
- Melt burner required and sold separately.
- Approximate usage time varies according to warmer used
- Lab-proven technology
- 6 square block melts per 2oz package
- Lab-proven technology
- Made in the USA
HANNA'S® odor neutralizing melts have a proprietary technology called PureFresh. The fragrance accords have been created to combine with a malodor in such a way that they are no longer recognized by olfactory receptors. Do you often cook smelly foods like fish or garlic? Does the smell fill your house and linger longer than you would like? Try these kitchen odor neutralizing melts!